[koyote]

Tiktok and Instagram don't force you to, but remind you that you really should be using the App.

There was an Australian low-cost airline (Bonza) that only allowed bookings via their app. It went under very quickly (I wonder why...).

[rswail]

Bonza went under because Qantas/Virgin maintain a lock on airport "slots" in the primary markets of Melbourne and Sydney.

That's why every day, there are flights from both airlines that are "cancelled" and everyone moved to the next flight. Qantas got so outrageous that they were selling tickets for "flights" that they knew were never going to fly.

Australia's airport and airline "markets" are monopolies (airports) combined with oligarchies (Qantas/Virgin).

Like most consumer industries in Australia, there is a natural oligarchy or regulated market size, thing supermarkets (Coles/Woolworths + Aldi/IGA), banks (the "big 4"), Fuel, Hotels/Pubs, etc.