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by hadeszero
669 days ago
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I purchased the iPhone 14 right when it was released. In the US it seemed like some of the carriers were not prepared yet still offered the phone for purchase. There was this issue where I wouldn't receive any texts or voicemails due to the number being ported over to eSIM. The worst thing is that nobody who worked for the carrier had any clue either, there was zero acknowledgement that there was an issue going around. I had to spend a day reading through the forum posts, which there were a bunch, and someone wrote about their experience and suggested to talk to the tech but mention specific things something like "reauthorize the device", and finally got it to work. Similar issue happened to a friend on a different carrier but their employees actually knew about the issue and solved it with a single trip to the store. I wouldn't really blame this issue on the technology but just incompetence from the carrier made the eSIM transition a nightmare, I really don't get why they bothered to offer the iPhones in the first place if their tech is still playing catch up. |
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