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by al_borland 676 days ago
I tried to delete a Sony account (I had 2). Their site said to talk to support to get this done. I waited for 45 minutes, finally got to someone and they said I can’t. When I tried to mention the support site, they disconnected me, throwing me back in a 45 minute line if I felt like being hung up on again.

For a company that has been hacked multiple times, I find this unacceptable.