[spimmy]

i just think that metrics are the right tool for the job when the job is summarizing vast quantities of data.

not when the job is understanding complex systems. in order to do that, you need a ton of context and cardinality, etc. i know so many observability engineering teams that spend an outright majority of their time trying to skate the line between "enough cardinality to understand what's happening" but not so much that it bankrupts them. it's the wrong tool for the job. we need something much more like BI for technical data.