It also probably caused a lot of people to not be able to say goodbye to their loved ones, or miss their holiday, or whatnot. People don't travel exclusively for frivolous reasons.
I am not suggesting that airlines should see their operations as non-critical (and let a third party make arbitrary untested updates to their critical systems).
But maybe some organizations using air travel can learn from this. I am still hoping that the pandemic will have had some lasting positive effects (on top of all the pain it has caused).
But maybe some organizations using air travel can learn from this. I am still hoping that the pandemic will have had some lasting positive effects (on top of all the pain it has caused).