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by atoav
670 days ago
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In any line of work, if you agree about it beforehand? E.g. many craftspeople bull you by the hour and give you a rough estimate how long it could take beforehand. If the thing they are fixing for you has 3 more faults that you didn't mention to you, they will mention to you that it costs more and if they should proceed. That is totally common, but the increased estimate needs to be communicated clearly and get an OK from the customer. |
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Yes, they ask before proceeding. The parent assumed EE proceeded without asking, which is also how I interpret the situation. That’s not the norm, right?