[causal]

Another tech asymmetry that puts consumers at a disadvantage.

I wonder if there exists any kind of service for similarly leveraging technology to help consumers find claims opportunities. E.g. run a drone after a hail storm to look for damages that consumers could file claims with. Ideally the carrier would also be doing this, but most aren't going to volunteer money away.

[skybrian]

Normally homeowners do have an information advantage: they know more about what's going on with their property than the insurance company, or could find out. I don't think the occasional drone oversight is going to change that much, other than for the most obvious problems.

It seems like whoever pays for an inspection (such as using drone surveillance), it should be shared with the other party?

[shadowgovt]

The tech you're thinking of is the tools that now make it easier than ever to compare insurance rates and choose an insurer that best fits your risk profile.

Insurance companies thrive in the margins of customers being overly-conservative, and as the information asymmetry drops, their margins go down.

[add-sub-mul-div]

I think a defining aspect of our time is that we've passed a threshold where technology will no longer help us more than be used against us.