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by al_borland
687 days ago
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Alcohol as well, non-members can go in at buy that too. > "It helps speed up the process," Richard Galanti, Costco's former chief financial officer, told Axios in January. > "When you go through checkout, particularly self-checkout, there's not someone there having to review the card again," Galanti said. As far as I can tell, it's not going to prevent reviews at checkout (unless there are scanners there), not to mention the card still needs to be used to tie the purchases to the member... it's not like they are going to be like Amazon Go. Even if it does speed up checkout, it will just move the slowdown from checkout to store entry, so it doesn't seem like anything is actually being saved. |
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There definitely is savings but I think you are reading it the wrong way. The ultimate goal here is to prevent people from using someone else's card. Costco makes all their money from the annual membership dues. I suspect they have tested this and there is savings with doing proper checks at store entry and saving the hassle of carts full of goods when denied at checkout. Ultimately driving more memberships.