[sebazzz]

I’m pretty happy with them. I’ve booked over 12 trips with my family using AirBnB. Last year we got a bad one though, dirty house, a lamp was stuck in the socket using wires instead of a plug. I reported this to AirBnB and they cancelled the reservation and refunded.

The only disadvantage of the customer service is that although you can do everything in Dutch, once customer service is involved you get called from some weird US phone number, but get an Indian outsourced helpdesk on the other side of the line - who don’t always speak good English.