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by throwaway74354 678 days ago
Do they happen to use the Russian App Store? If so, the app hadn't been updated to utilize the new protocol because Apple had delisted[1] ProtonVPN in mid July.

[1] https://apps.apple.com/ru/app/proton-vpn-fast-secure/id14370...
2 comments
majorchord 676 days ago
The issue reported here (unanswered since March) says they are using Stealth in Russia and it is still not working: https://github.com/ProtonVPN/android-app/issues/130
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xezzed 677 days ago
He is permanent resident of Spain but he is in Russia currently. So he has Spanish AppStore
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