[DidYaWipe]

EphPod was 100% free and didn't bury its functionality in an Advent-calendar UI. It was simple, clean, and did something that iTunes/Music doesn't to this day: automatically sync new files you added to your music directory, with no need to "add to library" every time you acquired them.

iTunes, when tied to a "megacorp's business model," still suffered from piss-poor UI. Take, for example, the "LCD" display at the top of the UI that was even depicted as having a transparent cover over it... yet had undemarcated clickable controls in it (which you were likely to never discover).

So I don't see the relationship between good or bad UI and business models in this case.