[jspru]

I really enjoy the wp7 platform - developing apps is a cakewalk compared to iOS / Android and fragmentation is nonexistent. As a user of both iOS and wp7... wp7 just has a better overall user experience, it's not massive - but it's many small incremental improvements that add up.

Here's their problem: the carrier / retail ecosystem for WP7 sucks in the US. It's clear that they don't have any carriers truly on board except for AT&T... which is easily the worst carrier in my area (Chicago) in terms of both reliability and pricing.

Verizon has ONE crap Windows Phone, the HTC Trophy - possibly the worst Windows Phone available. So that's a no go. Sprint also has a single crappy phone. T-Mobile has a whole two phones - Lumia 710 (a crap version of the Lumia 900), and the HTC Radar - which is actually pretty nice, but hobbled by only 8GB of built-in storage. Even then, go to any of those stores and you'll have a rep trying to sell you an Android phone when you walk in the door. Check their websites and you'll see WP7 phones are at the very bottom.

Priority #1 should be fixing their retail/carrier ecosystem. The platform is fantastic, and there are some damn good phones too - but you're screwed unless you're on AT&T.