[Retric]

Major purchases tend to be pushed up the ladder. It’s not uncommon for a CEO or non technical director etc to decide what IT systems to use.

[fullspectrumdev]

In my experience the decisions on any non trivial IT system rollout are made by entirely unqualified, non technical execs who are usually swayed by marketing such as clownstrikes Super Bowl advertisement.

Technical people will make a recommendation, knowing it’s going to be ignored and that the decisions already been made.