[imhereforwifi]

Working in different fields, but always coming back to the help desk position. I find that there is sometimes a nugget of new insight if you brush away the chaff of not so great ideas.

I like hearing different thoughts so that I can try and get in the user's headspace to see what they are running into and try and develop a new process.

I've always been open to new thoughts and critiques (this is always a difficulty with most people as most people who take critiques take them as a jab/insult to the person and not the issue/problem at hand).

Going to an Art school and getting broken with critiques made me understand their view more. As well as having proper dialogue back with the person making the critique works wonders. Emotion is a tricky thing to tamp down and to be level headed.