[everforward]

You’re either suffering from confirmation bias or were mistaken about how well they were doing.

Microsoft has been middling for as long as I can remember. They’re not awful, but they’re also not exceptionally good.

They get by on being good enough that it’s easier to use another of their products than to buy in to a better solution.

The outages are somewhat new, but I think in large part because they didn’t host a whole lot a decade ago. They mostly sold software that buyers had to manage.