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by jiggawatts 688 days ago
I just want to call out both CrowdStrike and DigiCert for being one of "those" companies that insist on publishing critical support information behind a login with the clock ticking on a global outage of their own making.

There are no polite words that I can use to accurately convey the depth of my disappointment at this kind of inconsiderate behaviour during a crisis, so I won't say anything more.

3 comments

What critical support information? What global outage? How are these two events or companies remotely equivalent?

If I'm not a Digicert customer, what do I care about the details of how to redo a validation on Digicert? If I am a Digicert customer I have been emailed already and I will obviously have to log in to do anything at all with my domain.

They say this affects 0.4% of Digicert customers who are what % of the world? Actually not even 0.4% of Digicert customers, but 0.4% of those particular validations. What does that actually work out to? Just who all is actually down?

I fail to see any equivalence.

Are you referring to the list of affected certificates?
If you’re not a customer, your domain isn’t affected.
You may be a customer of a customer (e.g. Azure) so you could be affected peripherally via that route.