[thaumasiotes]

> or (eg London with Zipcar) walk to where a vehicle you can rent is parked.

I never got Zipcar. They made themselves completely pointless by charging you for time when you didn't need the car, inflating what appeared to be reasonable fees into ludicrous overcharges.

If I want to visit my family 90 minutes away over the weekend, I might pay for three hours of car rental. I'm obviously not going to pay for 48 hours of car rental. Who exactly is using Zipcar? Where did the model "like long-term car rental, but we'll lie about it" come from?

[ebiester]

Former Zipcar employee. Nothing here is confidential afaik.

In London, they did have the one way concept for some time - I don't know if it's still there. They experimented with dedicated spaces as well as charging by the minute with approved parking areas. I don't think any of the competitors in that space are still using that model because it didn't work out financially. (Parking was a giant issue - our competitors and us could only negotiate for parking in some places. If the user parked outside of that, we got fined, and GPS was terrible in trying to make sure they were in the right area - the buildings were too close together. And users were frustrated if the area they were allowed to park was full.)

The fundamental problem is that the cars end up getting bunched up away from where people want to take them. Let's say you're driving to your parents for 90 minutes. Who is going to rent your car 90 minutes away? Are they going to go to your parents' house to use it when you don't have it? What if there's no car when you get back, because they put it somewhere else? How many places allow you to park a car for days without prior agreement?

[vikingerik]

Zipcar is meant and priced for shopping trips or other short errands on the order of a few hours. If you want multiple days for a longer trip, that's what traditional car rental exists for. If you're "obviously" not paying that, that's your choice and nothing to do with Zipcar.

You don't get to break down Zipcar's hourly pricing into just the hours you need to drive each way. In the interim inbetween then the Zipcar isn't at its spot and therefore unavailable for other use. Zipcar's hourly pricing includes the fact that it will be returned and immediately available for other customers.

TLDR: You may only use the Zipcar for a few hours, but it's out of its spot and unavailable for the entire trip, so that's what you're paying for.

[thaumasiotes]

> You don't get to break down Zipcar's hourly pricing into just the hours you need to drive each way.

This is how all other vehicle rental works. It's the only advantage of rental over ownership.

> In the interim inbetween then the Zipcar isn't at its spot and therefore unavailable for other use.

That's just logistical incompetence on the part of Zipcar. Why would the Zipcar be unusable when not at "its spot"? My car doesn't become unusable when it leaves my driveway. The Zipcar is usable as soon as I return it to Zipcar. Their choice to refuse my return is just their commitment to an unworkable business model.

[fragmede]

if you only need the car for an hour, you paid for the hour. that was their business model. not sure what's confusing about that

[rcxdude]

I think they would like to pick up the car, drive somewhere else, and then leave the car parked somewhere for a weekend without paying for it in that time. Which is difficult to make work as a business (is anyone else going to rent it in that time? Would they be happy if all the cars were to be driven away somewhere else?) Even more traditional rental companies will often charge you extra to drop off a car one of their locations which isn't the one you picked it up from.

Zipcar and co are generally aimed at daytrips, the kind of thing where you occasionally need a car or van for a day but no longer, not for longer distance trips where you are away for a few days.

[chuckadams]

Self-driving cars can flip that script for obvious reasons, but I’d say we’re still a good decade away from that right now.