[cdchn]

This is classic misalignment of business needs vs. perceived management wants.

Are they paying you to answer false alarms, or are they paying you to make sure the site is available and performant to keep customers happy? Nobody with half a brain wants to answer a bunch of false alarms. Are there are people that will happily get paid to ACK yet another noisy alarm just to collect a paycheck? Certainly; but these are button pushers, not problem solvers.

Your low traffic alert scenario simply requires synthetic requests. This is you you test anything with low usage, but requires high reliability.