[lubujackson]

I never understand that idea, that having a face to face rejection (or over Zoom) is better than an email.

How much less can you value an applicant's time? You already are a 'no' so set them free to spend time on finding a job elsewhere. Sure, if you want to offer a call to go over the details some people will take you up on it, but recognize this call is for the hiring manager to feel less bad about saying no, or so people won't badmouth the company for jilting them during hiring.

Either way, it is self-serving and the opposite thing any company should do if they want to treat applicants with actual respect.