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by MyHypatia
701 days ago
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A $10 gift card after messing up millions of devices and stranding tens, maybe hundreds of thousands of people...this seems completely tone deaf. Giving people a $10 gift card feels worse than just apologizing. It's like crashing someone's car and then giving them a bag of Skittles for the trouble. Sure you can't uncrash the car, but the bag of Skittles trivializes the whole thing and makes a genuine apology feel cheap. |
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