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by andybak 700 days ago
It's a non-zero switching cost for me. Every site that doesn't work in Firefox is a pain to use and I mostly don't bother.
2 comments
tapoxi 700 days ago
Sure, but the QA cost to support Firefox is significantly higher than the small fraction of people that will refuse to use a site that doesn't support it when they encounter an issue.
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xvector 700 days ago
Most normal users will simply switch away from Firefox, often permanently, if things break in Firefox.
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loudmax 700 days ago
Most normal users aren't technology experts. This makes supporting the free web that much more important for those in a position to know better.
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