[FridgeSeal]

If you think this is good, go look at a Cloudflare postmortem. The fly.io ones are good too.

Way less obscure language, way more detail and depth, actually owning the mistakes rather than vaguely waffling on. This write up from CrowdStrike is close to being functionally junk.

[notepad0x90]

One of the first things they've stated is that this isn't an RCA (deep dive analysis) like cloudflare and fly.io's, that's not what this is. This is to brief customers and the public of their immediate post-mortem understanding of what happened. The standard for that is different than an RCA.