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by sgammon 694 days ago
1) Everything went mostly well

2) The things that did not fail went so great

3) Many many machines did not fail

4) macOS and Linux unaffected

5) Small lil bug in the content verifier

6) Please enjoy this $10 gift card

7) Every windows machine on earth bsod'd but many things worked
3 comments
mikequinlan 694 days ago
Regarding the gift card, TechCrunch says

"On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”"

https://techcrunch.com/2024/07/24/crowdstrike-offers-a-10-ap...

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sgammon 694 days ago
There's a KB up about this now. To use your voucher, reboot into safe mode and...
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mikequinlan 694 days ago
On another forum a person replied…

>The system to redeem the card is probably stuck in a boot loop

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keyle 694 days ago
I get that canary rollout is tricky in this business, since it's all about stopping the spread of viruses and attacks.

That said, this incident review doesn't mention numbers, unless I missed it; how colossal of a fuck up it was.

The reality is that they don't apologize "bad shit just happens", they work their engineers to the grave, make no apology and completely screw up. This reads like a minor bump in processes.

Crowdstrike engineered the biggest computer attack the world has ever seen, with a sole purpose of preventing those. They're slowly becoming the Oracle of security and I see no sign of improvement here.

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rm445 694 days ago
Fun post, but I'll state the obvious because I think many people do believe that every Windows machine BSOD'd. It was only ones with Crowdstrike software. Which is apparently very common but isn't actually pre-installed by Microsoft in Windows, or anything like that.

Source: work in a Windows shop and had a normal day.

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sgammon 694 days ago
True, and definitely worth a mention. This is only Microsoft's fault insofar as it was possible at all to crash this way, this broadly, with so little recourse via remote tooling.
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cjbprime 693 days ago
Which is a non-trivial amount of fault, given that Apple disallows the equivalent behavior on macOS.
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