[jm4]

People are just piling on here and I suspect there is a misunderstanding because this makes zero sense. The article is based on 4 tweets, 3 of which no longer exist. It’s a poorly researched and poorly written article based on largely non-credible sources.

Specifically, “partners” were getting gift cards and there is no mention of customers. It sounds more like they were throwing around gift cards to channel partners, MSP’s, contractors, etc. It’s still tone deaf but a far cry from a $10 apology to customers.