[ghaff]

It's actually an interesting case study. As a consumer, I'm basically no longer a Microsoft customer at all. It's not an ideological position. It just is.

But they're obviously doing pretty well. And, if I were an exec at a large business, I'd at least be talking to them.

[anticorporate]

You and I have a shared experience of working for years at a different operating system vendor who also pivoted into the enterprise space and expanded their offerings significantly beyond the OS.

It's clearly possible to be very financially successful with this kind of a pivot, while also having a lot of previous fans and customers be quite disappointed with it. An install base can increase while the user base decreases.