Your IT department didn't choose it, I promise. Someone asked how to mitigate a risk, and the answer was spend money doing things well, or spend less money on a CYA solution and pass the buck.
That decision maker was promoted and since left for a new leadership position.
SentinelOne and CrowdStrike are arguably the best on the market.
Usually both are out of sight and out of mind. Curious what problems you’re having
Also, you probably don’t want to be responsible for causing your company to get ransomwared or data breached, which is the primary reason you won’t get any sympathy or special treatment.
CrowdStrike is one of the products that no one wants or choses. It's a product that's forced down the throat of a business because of compliance. Hence the company has zero incentive to invest into actual security.
That decision maker was promoted and since left for a new leadership position.