[wilfra]

They are relatively immune to criticism of having poor customer service. Similar to how one would be foolish for getting angry at Craigslist over something similar.

YC surely derives some indirect financial benefits from running HN but they just as surely leave a whole lot of money on the table by not running ads or seeking to monetize in any direct way. To that end they, like Craigslist, are doing a community service, and earn a whole lot leniency for these types of things.

Your first email to them was perfect. Asking for them to do you a favor by even looking into it. Being respectful of their time etc. When you decided to go down the path you did of sucking up more and more of their time and even slinging insults, you crossed the line. For all you know it was pg or some other YC partner replying to you. But you treated them like some taxi driver who took a wrong turn and made you late.

Then you make it worse with this post. I think you owe them an apology.

[delan-temp]

I believe that my discourse was civil, formal and I certainly did not 'sling' any insults at YC. If you could point out, specifically, where you think I did this, please go ahead. While my last email was critical, I honestly don't think I crossed any line. In addition, to say that five emails over the course of a week is akin to 'sucking up more and more' of YC's time is quite an exaggeration.