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by Dylan16807 703 days ago
It sounds like their analysis is that the oxidation issue is comfortably below the level of "defective".

No product will ever be perfect. You don't need to do a recall for a sufficiently rare problem.

And in case anyone skims, I will be extra clear, this is based on the claim that the oxidation is separate from the real problem here.

1 comments

They could recall the defective batch. All of the cpus with that defect will fail from it. The seem to have been content to hope no one noticed.
What makes you think there was a "defective batch"? What makes you think all the CPUs affected by that production issue will fail from it?

That description sounds to me like it affected the entire production line for months. It's only worth a recall if a sufficient percent of those CPUs will fail. (I don't want to argue about what particular percent that should be.)

My CPU was unstable for months, I spent tens of hours and hundreds on equipment to troubleshoot (I _never_ thought my CPU would be the cause). Had I of known this, I would have scrutinised the cpu a lot faster than what I did.

Intel not making a public statement about potentially defective products could have been done with good PR spin ‘we detected an issue, believe the defect rate will be < 0.25%, here’s a test suite you can run, call if you think you’re one of the .25!’ But they didn’t.

I’m never buying an intel product again. Fuck intel.

This comment chain is talking about the oxidation in particular, and specifically the situation where the oxidation is not the cause of the instability in the title. That's the only way they "identified & addressed the issue but didn’t issue a recall".

Do you have a reason to think the oxidation is the cause of your problems?

Did you not read my first post trying to clarify the two separate issues?

Am I misunderstanding something?

Oxidisation in the context of CPU fabrication sounds pretty bad, I find it hard to believe it would have no impact on CPU stability regardless of what Intels PR team to say while minimizing any actual impacts caused.

Edit: it sounds like intel have been aware of stability issues for some time and have said nothing, I’m not sure we have any reason to trust anything they say moving forward, relating to oxidisation or any other claims they make.

Well they didn't notice it for a good while, so it's really hard to say how much impact it had.

And at a certain point if you barely believe anything they say, then you shouldn't be using their statement to get mad about. The complaint you're making depends on very particular parts of their statement being true but other very particular parts being not true. I don't think we have the evidence to do that right now.