[bentoboox]

The majority of sass products auto-renew. Everyone of us likely forgot to cancel a subscription at some point.

It doesn’t give you a right to shit on a startup because you forgot to cancel

[blowski]

I actually do have a right, very specifically my statutory right under the UK's "Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013" which requires that vendors provide clear and timely information about automatic renewals, which I assert educative.io failed to do in this case.

Startup or not, I expect vendors to be compliant with regulations.