[gaius]

Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry.

Under the Sale Of Goods Act 1979 in the UK, that's actually illegal.

[jaylevitt]

In some US states, too; many of our states have a code modeled on the Uniform Commercial Code. In Massachusetts, at least, all items come with an implied warranty of merchantability and fitness for purpose, e.g. that it's worth selling and useful. Sellers cannot legally waive those warranties.

As a buyer, my only responsibility is to allow the seller to pick up the item from me. If some site tries to pull a New Egg on me, I point them to the relevant laws, and make a very gracious offer - not only will I allow them to pick the item up, I'll even pack it all up for them in a box.

Lesson: Check your local laws before assuming that these "no returns" or "restocking fee" policies have any weight.