| Airport staff need to be able to support them. Not HN types. Most people know how to use a windows computer. Most IT desktop support knows how to use and manage windows. Even building facilities folks can help support them. Microsoft makes it easy to manage a fleet of computers. They also provide first party (along with thousands of 3rd parties) training and certifications for it. Windows are the de facto Business Machines. Most signage companies use windows. Finding someone who knows a BSD is not easy. |
A windows computer that relies on cloud services, as an increasing and often nonsensical subset of the functionality on one does, can often only be fixed by Microsoft directly
Microsoft intervenes directly and spends billions of dollars annually on anticompetitive tactics to ensure that other options are not considered by businesses
And with this monopoly, it has shielded itself from having to compete on even crucial dimensions like reliability, maintainability, or security