[gjm11]

They're getting blasted for causing a massive worldwide outage due to what is clearly inadequate quality control. I don't see why this is any better if it's "pushed a kernel-mode driver update with bugs in it" than if it's "released a product with buggy kernel-mode stuff that can be made to crash by an innocuous-looking data file, and then pushed a data file that made it crash". Same result either way. Same demonstration of inadequate quality control either way.

I think the story they're telling now, which so far as I know is the truth, looks worse for them, because it requires them to have screwed up their QC twice. Once when they made a product that do such bad things, and once when they pushed the data file to millions of PCs without checking what it did.

So I still don't see how "this particular file happens not to be kernel-mode code" makes them look any better, and therefore I don't see why they'd be saying it "to deflect blame". It doesn't deflect blame; they look just as bad either way.

[mynameisvlad]

You may understand it that way, but you also have a much deeper knowledge of this than the targeted audience of the RCA.

Make no mistake, this RCA was not published for technical folks. The only reason it’s even published is to make their customers feel more secure. You and I are not their customers; high level management and executives are.