[dagmx]

A lot of QA, especially at the system level, is just luck. That’s why it’s so important to dogfood internally imho.

And by internally I don’t just mean the development team, but anyone and everyone at the company who is allowed to have access to early builds.

[account42]

There's "something that requires highly specific conditions managed to slip past QA" and then there's "our update brought down literally everyone using the software". This isn't a matter of bad luck.