[adrianmonk]

I'm not familiar with their software, but I interpreted their wording to mean their bug can leave your system in one of two possible states:

(1) Entire system is crashed.

(2) System is running AND protected from security threats by Falcon Sensor.

And to mean that this is not a possible state:

(3) System is running but isn't protected by Falcon Sensor.

In other words, I interpreted it to mean that they're trying to reassure people they don't need to worry about crashes and hacks, just crashes.