[Dentrax]

I'm just curious, don't they have something like "gradual rollout" to update their app? They just bulk-update simultaneously across entire agents? No way. Something is a bit off for me. But there are good lessons to learn for sure.

[Jamie9912]

My company stays multiple versions behind latest for this exact reason, but we were still affected

[modestygrime]

I read that they pushed a new configuration file, so possibly they don't consider that a "software update" and pushed it to everyone. Which is obviously insane. If I am publishing software, it doesn't matter if I've changed a .py file or a .yaml file. A change is a change and it's going to be tagged with a new version.

[bravetraveler]

I'm a bit unfamiliar with this stuff anymore... supposedly it was a content update, not the agent itself :/

[bobo_legos]

Surely though these content updates must go through some kind of regression testing right? Right?

[bravetraveler]

Party 'try not to cry', me and you

[Capricorn2481]

Wondering, how were you affected if you didn't update?

[Jamie9912]

they likely pushed an update to all versions, or updated their updater(?) not exactly aware to us at the moment