[xmdx]

I'm guessing they were being treated over the phone as the systems went down. I've been through a similar situation, the person on the phone will give step by step instructions while waiting for an ambulance to arrive.

Sounds like with the systems being down the call would have been cut off which sounds horrible.

[jmcgough]

No, treating in person. But we can't function as a department without computers. You call cardiology (on another floor) and none of their computers are working to be able review the patients records. You could take the EKG printout and run it to them, but we're just telling them lab results from what we can remember before our machines all bluescreened. The lab's computers were down so we can't do blood tests. Nursing staff knows what to do next by looking at the board or their computer. Without that you're just a room full of people shouting things at each other, and definitely can't see the 3-4x patients an hour you're expected to. Doctors and midlevels rely on epic to place med orders too.