- "The Declaratory Ruling limits the use of AI-generated voices in robocalls, but it does not impose a total ban, as some headlines have suggested. Instead, it clarifies that callers who choose to employ AI-generated voices must comply with existing TCPA regulations."
- "The TCPA does not ban robocalls to residential phone lines (i.e., home landlines), even without consent from the called party as long as (1) the calls are not made for a commercial purpose..."
Appreciate the context, that is helpful. Do you notify the other party of recording in two/all party consent states? Or is recording calls the default behavior of the app?
> Eleven (11) states require the consent of everybody involved in a conversation or phone call before the conversation can be recorded. Those
states are: California, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania and Washington.
These laws are sometimes referred to as “two-party” consent laws but, technically, require that all parties to a conversation must give consent
before the conversation can be recorded.
- "The Declaratory Ruling limits the use of AI-generated voices in robocalls, but it does not impose a total ban, as some headlines have suggested. Instead, it clarifies that callers who choose to employ AI-generated voices must comply with existing TCPA regulations."
- "The TCPA does not ban robocalls to residential phone lines (i.e., home landlines), even without consent from the called party as long as (1) the calls are not made for a commercial purpose..."
Sources:
1.) https://docs.fcc.gov/public/attachments/FCC-24-17A1.pdf (official FCC declatory ruling)
2.) https://www.elias.law/newsroom/client-alerts/the-fcc-did-not...
3.) https://www.lexology.com/library/detail.aspx?g=3a809d28-60f5...
TLDR: AI phone calls are fine as long as you are not selling something.
The FCC ruling primarily impacts companies that employ telemarketing. Mitra is just a connective layer between you and other people.
We do not vouch for businesses to use Mitra to sell goods or services to others unless they have express written consent from those they reach out to.