[bawolff]

Once you start assuming that every apology is fake and in bad faith, the world quickly goes to shit.

I'm not saying its impossible for apologies to be in bad faith, just that if it becomes impossible to apologize and move on after making a mistake, it becomes impossible to do anything productive.

[thoroughburro]

Not real apologies, like from people — just corporate apologies, like from paid-for stooges.

Society will not collapse if we start holding these monsters to account; the opposite.

[bawolff]

Holding corporations (or anyone) to account requires having some way for them to rectify their past sins.

Otherwise this is just vengence. If you never forgive there is no rational reason for corporations (or anyone) to stop doing whatever objectionable things they are doing, since it would already be a sunk cost.