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by marcodiego
701 days ago
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I worked for a giant Korean company (offshore, third party outsource). Their view of workers right is very different from "the west". It was said, among my colleagues at the time, that in our country their main headquarters had a law office exclusively to handle abuse cases quickly. I heard stories of Korean lifting their voices and a case where the chair of a programmer was kicked by a Korean manager because he let a bug pass. AFAIK, this is actually part of their culture. They are very strict about hierarchy and it is seen as a kind of honor that is ingrained even in their language. There's even a case where this resulted in an air disaster. I really hope that the current trend of culture interchange between Korea an "the west" may influence both societies for the better. |
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Gapjil (Korean: 갑질) is an expression referring to an arrogant and authoritarian attitude or actions of people in South Korea who have positions of power over others. (https://en.wikipedia.org/wiki/Gapjil)
Gapjil is typically used to describe the abusive dynamics of one person above another in a hierarchy but has also been extended to describing the power abuse dynamics of large businesses interacting with smaller ones (e.g. small suppliers).
As you mentioned, Korean language and society reflects a "high-context" culture where language itself uses and encodes social hierarchy position through the use of "honorifics," speaking to or addressing to people above by their title/rank or "treatment."
"Over 80% of public perceive 'gapjil' problem as serious: survey" (2021) https://www.koreaherald.com/view.php?ud=20210113000769
The practice was made illegal in South Korea (2019) under its Labor Standard Act (LSA), but the effectiveness of that law has been scrutinized quite a bit, as many surveyed state it remains highly prevalent in the workplace:
(Law fails to protect Koreans from workplace bullying) https://asiatimes.com/2020/01/south-korea-fails-to-stamp-out...