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by jankovicsandras
702 days ago
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Your point 3. is true generally, but - as I understand - parent wanted to operate a customer support channel and dismissed IRC. In this case: just don't lock your channel for Guests.
Timezones affect other platforms, but an IRC bot might help customers when admins sleep.
But I'm not sure IRC is best for this use case (e.g. forums, wiki are probably better), but "high barrier of entry" is arguable. |
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