[mattpavelle]

I remember in the early days of the web people said similar things about online shopping. The LL Bean catalog had more photos in higher resolution than their early e-commerce website, and you would call a phone number and talk to a person who knew the clothing in order to purchase from the catalog. No one would want to buy on a website…

We are in the beginning days here. I expect chatbot advances to similarly start with a lesser customer experience but to eclipse human service in the next decade or so.

We’ll all see, I guess :)

[heelix]

In the early days of the web, that is exactly what we did. I was part of a home shopping network, prior to HTTPS being a thing. We were given enough budget to put together a pentium pro, a fractional T1, and coded up a website in C++ that allowed folks to use the same cable TV call center infrastructure. That original 5K generated 200k+ orders.

[8b16380d]

Well, the bar is pretty low so I suppose you’re right.

[throwacc11]

HN is full of people who thought who needs Dropbox when we have rsync. AI is gonna replace everything.

Bubble or not it's gonna last for a decade (worst crypto bubble is still going on). Better all jump on the bandwagon before its too late

[JohnFen]

> Better all jump on the bandwagon before its too late

Heh, my take is the opposite. Better to get out before it's too late.