[pbrum]

I'm so glad someone else is mentioning this. Last week, on what was Wednesday July 3, I needed to order a new suitcase and I obviously went to Amazon. I'm a Prime subscriber and not a single suitable suitcase (no pun intended) could be delivered prior to the following Monday - which was too late for me, as it'd be too close a call for my trip. That had never happened to me, ever, with Amazon. They were going to be unable to deliver on any day from Wednesday to Sunday, even though I was literally in the middle of Los Angeles rather than some remote location. For the first time, I am seriously reconsidering renewing Prime. I wonder what's happening behind the scenes.

[BizarroLand]

I live in a decent sized city, ~1 million people.

On a commercial prime account, I frequently find items that are listed as next day delivery only to get them in my cart, go through the checkout process and on the final page find that shipping will actually be 7 business days.

Every time it comes up, I am now attempting to get our company to close its Amazon account. It's not convenient or useful if I have to spend an hour navigating through constant lies in order to find the 1 product that actually ships when it says it will. I can go to a department store or office supply store and buy the things for the same cost in less time.

[pbrum]

What I wonder is: is this by design? ie: Amazon choosing to stop subsidizing certain types of shipments etc? Or is this still, in 2024, a result of pandemic-era supply chain strain and so forth?

[BizarroLand]

I think its by design. I can't imagine any other reason for Amazon to show me "Will arrive tomorrow via prime shipping" on the item page and then, only when it is in the cart showing me actual delivery being 4+ days.

I am guessing that since it is such a hassle to go back to the cart, pull the item with the false shipping dates, and then find another similar item with good shipping dates, add to cart, go through checkout, find out that shipping is actually 4+ days, rinse and repeat until you either get lucky or give up, they're probably not going to fix it because it makes them more money to keep you frustrated.

[niutech]

Can't you find nearby local stores to buy items on the spot if you are in hurry?

[BizarroLand]

I literally said I could go and buy them from a local store for the same price and get the items faster.

The problem is, the local stores don't have net 30 terms and we don't have corporate / business accounts with them, and it would be a huge hassle to add them.