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by victorstanciu 718 days ago
> Even though they were working on it for the past few years it's still slow, buggy, and super unpolished, it doesn't matter, because they shipped.

> Their mobile app is terrible and it needs 10 seconds to sync. It doesn't matter, they shipped. And I'm looking forward to every single update they release.

> Their backlog of things to do is huge, but it doesn't matter, they ship every single week, and the app is growing along with the community.

Sigh. I agree, and I can empathize, but as a user I am so sick and tired of half-finished crap being shoved out the door just to beat the competition to the starting line. Every day the software we use becomes slower, more bloated, and less stable, and part of it is exactly this attitude of throwing crap at the wall and hoping it sticks. And the sad part is, since everyone is doing it, you can't really not do it, otherwise--as the author discovered--you get left in the dust.

2 comments

I've always thought that hanging a "beta" on a logo isn't an excuse to ship junk, but as you allude to, sometimes product and service quality isn't the priority.

I'm also reminded of Dave McClure's talk [0]: "Don't do your viral marketing campaign until your product doesn't suck! Because what will happen is people will tell other people that your product sucks! ...So don't do that!"

[0] https://www.youtube.com/watch?v=irjgfW0BIrw

Yeah I so agree. Specially post the AI boom, there's just this intrinsic itch I see of taking a product that queries chatGPT and slaps an AI label on it to make it a product. (I'm look at you Rabbit R1).

I do understand that it does foster some air of competition and hence there's a the capitalistic push of doing better than the other person. But then, a lot of sub standard software leaks through which shifts the whole benchmark for acceptable user experience.