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by dmezzetti 712 days ago
Agents have been recast as "Agentic Workflows". This is the trendy new term. The problem is that it's a complex solution and not a place to start. Newcomers read an article/blog/post/paper and get fixated on this solution.

Non-technical stakeholders also get fixated on this idea of AI agents autonomously working together. Can we save money? Perhaps even replace some people? Without a solid base of reality and a wide imagination, we can see how that conclusion can be drawn.

While agents may have a place, we in the AI space will fall into a credibility loop if this is pushed as the answer. There are plenty of wins for an organization with no "AI" in place. Retrieval Augmented Generation (RAG) is hard in it's own right but there is a reasonable path to success now.

Otherwise, expect disappointment. Then the whole space will be lumped together as a failure.

1 comments

Ironically, my take is "agentic workflows" are being pushed by the big globally integrated consulting shops in order to justify why a solution that only solves part of the task should still be funded.

Aka 'If you really understood this, you'd understand we build this in terms of smaller agents. That's why you should pay us big money to build the technically simplest part of this use case...'

This is indeed always a factor.