[gnicholas]

> I doubt the drivers were stealing food, but the restaurants obviously thought they could get away with theft and not be penalized.

I wouldn't doubt the drivers were stealing food. We've had occasions where the "wrong driver" picked up the food, but then "got a flat tire" and couldn't bring it back. This was a multi-hundred dollar order. I don't buy that crap for one minute. Some driver stole the food, and the restaurant may also have been at fault for not checking to make sure the proper driver got the order.