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by tristanperry 726 days ago
Hi Matthew, Cloudflare just charged my card $235 with no prior warning (for a service I intended to cancel when I received the renewal reminder). I did not receive any renewal reminders, no advance notice of payment, no invoice. Nothing.

Is this normal operating behaviour for Cloudflare? This seems like very very bad anti-consumer behaviour?

1 comments

Do you have a support ticket number about this? You can email me (email in profile) and I'll make sure support sees it.