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by jotjotzzz 728 days ago
It's mind-boggling since so many 'smart' people work there, they can't get it right. Another example is their search. I want to see the latest videos posted and filter them based only on the English language. It's fairly unusable in its current form. Users must rely on the algorithm to be fed "relevant" videos to watch.
1 comments

They're getting it right, they just don't have the same incentives as the end users.

Their KPIs are "time spent watching videos", "ads being watched", not "is the user happy" or "is he watching relevant content".

Their products are designed to be addictive and profitable, not entertaining or useful.

It works for a few years and then everyone moves on, like almost every other platform that stops caring about the user