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by namibj 721 days ago
Look at VDA's KLT system for example to see something that works readily for the reusable crate task. Just hand over your empty crate into the empty hands/van-shelf-space of the delivery driver after taking the crate with your fresh goods out of their hands.

Bonus: the KLT system easily offers enough assistance to automated/mechanized handling that the box delivery task doesn't require humans.

Could probably easily have a portal crane style 4-wheel robot to drive the new box from the van to your door, drop it, and bring back an empty box you put out for it.

Well, something about curbs, but the stair dolly (big wheel made of 3 smaller wheels) style drive can probably cope with most.

Originally the KLT boxes were made to elide re-packing and manual box handling in the many-small-supplier-companies car industry of Germany. They differ from the more widely seen euro boxes by having molded features to allow a robot gripper to "plug" into any of the 6 sides of the cuboid and get a solid grasp of the box suitable for (re-)stacking them as long as their nominal load rating is adhered to. Also at least one, if space a short and a long side though, have a slot to hold a DIN A-series piece of (tick/heavy) paper describing the box contents, such that the box won't be contaminated with sticky tape residue.

When they're eventually broken from old age or abuse, they can be recycled cleanly because they are normed to be a pretty specific plastic and to (for interchange at least) be one of that colors (grey and a dark blue).

I have seen a local service, picnic, using a small urban-only electric truck (if not even a tricycle) who's back is just a 120 cm (plus tolerances plus door thing) wide shelf to be used with 40x60 cm euro boxes. If they were KLTs you could just put the box as-is in your pantry instead of doing the "dump onto kitchen table" tactic, I guess.