| Yes and: As legendary methodologist Alistair Cockburn teaches us: People hate change. They really, really hate change. (paraphrasing) > not only don’t care but are generally hostile to nonstandard work Most persons have an immunological-like response to any and all change. Our minds (personalities?) strive to maintain an equilibrium at all costs. Even when the status quo sucks. Even when we intellectually commit to changing. We keep getting pulled back into the rut, foiling our own best intentions. This trait makes change very, very hard (for most people). Now multiply that by 10, 100, or 1000 persons. Organizational (cultural) change is that much harder. Noob me was belligerently intolerant of apathy and inaction. A total wrecking ball. Elder me now appreciates notions like patience, deep listening, radical empathy. Like trying to empower people to improve their own situation, instead of always running them over. |