[smugglerFlynn]

Some orgs of Fortune 500 caliber have innovation units that help to process ideas and changes. To be efficient, these units must have buy in on senior leadership level and high level of exec sponsorship, ideally they would also have C-level representation in a form of dedicated “innovation officer” or similar role.

It is definitely not a new area, and author is on point with one key idea: organisations where heroes are praised as miracles generally don’t give a damn about continuous improvement, innovation units just never happen there. Praising individuals who swam against the flow for a year is pure virtue signalling in these orgs. In 2024 “running things smoothly” is almost a synonym for “continuous improvement”; building latter requires intent, not miracles.